Articles

 Do I need a PayPal account to use the PayPal gateway?

You do not need a PayPal account to use PayPal as a payment gateway. Simply select the PayPal...

 How do I recover my client area password?

Client area passwords can be recovered by using the "Recover Password" link found at the bottom...

 How do I update my billing information?

For Standard Account Changes: Login to the client area. Locate the link labeled "Hello, Name"....

 How long does it take to activate my account?

Most products are activated immediately after we receive confirmation of payment. If your order...

 What will my credit card statement say?

Anytime that StarrHost charges your credit card for services or fees, you should see one of 2...

 Why has my account been suspended?

If you are recieving an "Account Suspended" page when trying to access your site, it could be...

 Why was my credit card declined?

Credit card declines can happen for a variety of reasons. When we submit a charge to your bank,...

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